Refund policy
Refund & Return Policy
Key Information
- 14-Day Return Period: Initiate your return within 14 days of receiving your package.
- Original Condition Required: Items must be unused and in original packaging.
- No Restocking Fee: Enjoy hassle-free returns.
- Return by Mail Only: Contact customer service to obtain the return address.
14-Day Money Back Guarantee
Not satisfied with your purchase? Contact us within 14 days of delivery for a full refund, no questions asked.
Refunds & Returns Procedure
- Initiate Return: Email our support team at leestiastore@gmail.com
- Prepare Package: Ensure the item is unused and securely packed.
- Send Return: Use a trackable shipping method (expenses covered by you).
- Refund Process: Once approved, refunds are processed within 10 business days.
Damaged or Incorrect Items
- Broken/Faulty: Email photos of the damage along with your order number. Return costs are fully covered for such cases.
- Wrong Item/Size: Snap a photo of the incorrect item and email us. We’ll arrange a full refund or exchange at no cost to you.
FAQs
- Order Number Location: Found in your order confirmation email. Contact us if you can’t locate it.
- Missed Return Period: Returns must be shipped within the 14-day period; late returns are ineligible for refunds.
For any questions, reach us at leestiastore@gmail.com
Refund & Return Policy
Key Information
- 14-Day Return Period: Initiate your return within 14 days of receiving your package.
- Original Condition Required: Items must be unused and in original packaging.
- No Restocking Fee: Enjoy hassle-free returns.
- Return by Mail Only: Contact customer service to obtain the return address.
14-Day Money Back Guarantee
Not satisfied with your purchase? Contact us within 14 days of delivery for a full refund, no questions asked.
Refunds & Returns Procedure
- Initiate Return: Email our support team at leestiastore@gmail.com
- Prepare Package: Ensure the item is unused and securely packed.
- Send Return: Use a trackable shipping method (expenses covered by you).
- Refund Process: Once approved, refunds are processed within 10 business days.
Damaged or Incorrect Items
- Broken/Faulty: Email photos of the damage along with your order number. Return costs are fully covered for such cases.
- Wrong Item/Size: Snap a photo of the incorrect item and email us. We’ll arrange a full refund or exchange at no cost to you.
FAQs
- Order Number Location: Found in your order confirmation email. Contact us if you can’t locate it.
- Missed Return Period: Returns must be shipped within the 14-day period; late returns are ineligible for refunds.
For any questions, reach us at leestiastore@gmail.com.