Shipping Policy

Processing Time:
Order processing time is 1-2 business days (Monday - Friday).

Delivery time:
Delivery time is usually 7-12 business days (Monday to Friday).

Shipping Costs:
Shipping is always free on all orders placed with us.

What address do we ship to?
We ship worldwide.

Order Cancellation:
To ensure that you receive your items as soon as possible, we begin processing your order as soon as we receive it. This means that once your order is placed, you will not be able to cancel it.

Order Delays:
Please allow an additional two business days for delivery and remember to use your tracking code. If your package has not arrived by then, please contact us with your order number.

Damaged or Incorrect Orders:
Did you receive your package, but it was damaged or the items received were incorrect? Please contact us with your order number, take photos of the problem, and provide a concise description of the incident.

VAT / Import Tax:
Your order may be subject to customs duties and import taxes (including VAT), which are applied once the shipment arrives in your destination country. LEESTIA is not responsible for these charges if they are applied, and they are your responsibility as the customer.